Friday, May 15, 2015

Styled for Adventure with our Tanned & Salty friend, Tayler

As a self-proclaimed bikini connoisseur and (almost) mermaid, I know a rad bikini when I see one. Kaikini Bikinis have always been the experts on creating amazing designs with the surfer girl in mind. Their suits are perfect for stylish babes who live an active lifestyle, accentuating your curves while giving you the support you need while you surf.


When I heard Kaikini was releasing new and improved Okole bottoms, I was stoked! I couldn't wait to see what they had come up with, especially since their original styles were already fantastic. After giving both the original Okole bottoms and the new designs a spin, I am excited to give you all the deets! The original design was just what any beach babe would need, sleek, slimming, figure flattering, and super easy to adventure in. Oh ya, and they make your booty look AMAZING! I couldn't imagine how Kaikini could possibly improve on this already amazing fit.


Needless to say, Kaikini did it again! The new and improved Okole bottoms have all the great features of the original bottoms, but their new seamless design is simply outstanding. These bottoms hug your curves just right without pinching or squeezing. And trust me, if you wipe out hard, these babies aren't going anywhere.


I can't wait to show off my Okole bottoms, they are definitely my new beach day essential! If you are looking to accentuate your booty and do some serious shredding, the new and improved Kaikini Okole bottoms are a must have. After all, you didn't do all those squats for nothing!

 Your tan & salty friend,

 Tayler <3

Thursday, May 14, 2015

Customer Service... from the other end of the line

Every day millions of consumers shop online and wait patiently (or not) for a shiny new treasure to arrive at their mailbox. The wait is painful – but surprisingly addictive! I have to think it stems back to the excitement of getting mail as a kid. It still makes me giddy!


But sometimes... and I know we’ve all been there… something goes wrong. Mr. Postman gets lost, or confused – the size is wrong – they shipped the wrong item – or worse I see the package arrived 1 day after I left on the vacation I’d been planning for 6 months. WHY?! (Yes, this happened to me, and the wound is still fresh!) So, I proceed to find out how to contact customer service and spend the next hour composing a “somebody done somebody wrong song” - and - if they catch me on the wrong day, I just might jump down the throat of the first person who tries to help me.

And sometimes, that’s the only way to get things done, right?

WRONG.

In this day of everything-I-want-is-online-and-I-want-it-right-NOW we've skipped over the person to person interaction and rarely see a face or smile to go with the purchases we make. Worse yet, somewhere along the way we forgot to be nice – on both ends. There are places I frequent that maybe aren't my favorite or I 'll even pay more for something just because the person on the other side of the counter is SO wonderful I can’t help but want to support them! Finding good customer service these days is like a Diamond in the Rough. (Like my Disney reference girls?) Likewise, the internet has made it easy for us to be abrupt, demanding and downright rude because we know we’ll never meet the person on the other end of that email or phone call.

But you know who is on the other end of that email or phone call?

Me. 


I’m not pointing any fingers – I’m as guilty as the next person – but being the face of customer service for KaiKini has opened my eyes in a major way. Gone are the days where I immediately assume the person on the other end of that line doesn’t care about my problem. We DO care! You’re the reason we get to make bikinis on a gorgeous little island in the middle of the Pacific. But sincerely, please be understanding as much as possible and believe we are doing our very best to make you feel the ALOHA.

I’m not saying it’s all bad!

I have to give a major shout out to our amazing customers, because for the most part, you are sweet, understanding and gracious. You have no idea how much it means when I get to post a good review about our Kinis or get a ‘Thank you for the amazing customer service.’


So, THANK YOU. You rock my world!